Altares D&B selects NewVoiceMedia as contact centre partner to transform experience for European customer base

11 avril 2018

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Altares D&B selected the NewVoiceMedia platform to create exceptional, emotive customer experiences, improving the service it provides to its European customer base.

With multiple contact centre solutions in place across the region, Altares wanted to standardise its processes, alongside its implementation of a new Salesforce instance. By simultaneously implementing these solutions, Altares helps simplify and transform the services it delivers to its customers across the group. Following an extensive market evaluation, the company selected NewVoiceMedia as a true cloud solution.

[/fusion_text][fusion_button link=”https://www.altares.com/download/21340/” title=”” target=”_self” link_attributes=”” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”custom” button_gradient_top_color=”#25cad3″ button_gradient_bottom_color=”#25cad3″ button_gradient_top_color_hover=”#ffffff” button_gradient_bottom_color_hover=”#ffffff” accent_color=”#ffffff” accent_hover_color=”#25cad3″ type=”” bevel_color=”” border_width=”” size=”large” stretch=”default” shape=”” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Download the Press Release[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Altares Dun & Bradstreet

Altares Dun & Bradstreet

Expert de l’information sur les entreprises, Altares collecte, structure, analyse et enrichit les données BtoB afin de les rendre « intelligentes » et faciliter la prise de décision pour les directions générales et opérationnelles des entreprises. Le groupe propose son expertise sur toute la chaine de valeur de la data. Partenaire exclusif en France, au Benelux et au Maghreb de Dun & Bradstreet, 1er réseau international d’informations BtoB, Altares se positionne comme le partenaire de référence des grands comptes, ETI, PME et organisations publiques, en leur offrant un accès privilégié à ses bases de données sur 500 millions d’entreprises dans 220 pays.

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