Site publisher

The website is published by ALTARES – D&B, a French société par actions simplifiée with share capital of €2,404,714.02, registered with the Nanterre Trade and Companies Register under number B 572 014 199.

ALTARES – D&B’s registered office is at Campus Equilibre, Immeuble Le Yard, 52/58 avenue Jean Jaurès, 92700 Colombes, France

Tel: 0825 805 802 (Indigo number: €0.15 incl. tax/min)

Email: [email protected]

Publication director: Mr Patrice Ceccaldi


The website is hosted by IBM.


General Terms and Conditions of Use of the Site

The purpose of these General Terms and Conditions of Use (CGU) is to define the terms under which the website is made available and the conditions of use applicable to Users.

Users are invited to read this document carefully and to check it again whenever they use the Site.

Use of the Site implies acceptance of these CGU.

  • Definitions

Site: means the website

User: means any person who uses or views the Site. It should be noted that the Site is aimed exclusively at professionals working in a business context.

User Account: means the personal area created by a category of Users to access certain kinds of content.

  • Access to Site and content provided

The purpose of the Site is to offer Users content created by ALTARES – D&B or its partners, notably articles, white papers and reports.

  • Copyright – Intellectual property

Reproduction of any or all of this site, on any medium whatsoever, is strictly prohibited. Any reproduction and/or representation, in full or in part, by any process whatsoever, without the prior, written consent of ALTARES – D&B, are strictly prohibited. Failure to comply with said prohibition is likely to be viewed as fraudulent in accordance with articles L335-2 et seq. of the French Intellectual Property Code, for which any perpetrator may be held liable under the civil or criminal law.

Users are authorised to make private use of the reports and white papers published on the site, to the exclusion of any commercial use.

All the trademarks referred to on this site are registered marks. Any representation and/or reproduction and/or partial or total exploitation of said marks is therefore prohibited.

Insofar as some of the information published on the Site forms part of a database protected by intellectual property law, the user undertakes not to extract, transfer, store or reproduce any or all of said Information.

Reproduction, republication or automated extraction by any means, of any information published on the Site, is prohibited. The use of robots, programs or any automated method used to extract data directly is strictly prohibited.

  • User Account

Users must create a User Account to access certain kinds of content.

Creating a User Account automatically entails subscribing to the Site’s newsletter.

The User undertakes to provide accurate information when signing up and to update their details should they change in any way. They will be solely responsible for the consequences of any inaccurate information provided.

The User’s credentials (login/password) will be sent to them by ALTARES and allow the User to log in to their account. These credentials are strictly personal and confidential. Use of the Account and its credentials are reserved for the User. The User is solely responsible for the use made of their Account and credentials. They may change them at any time by logging in to their Account.

  • Data protection

The website is registered with the French Data Protection Commission (CNIL) pursuant to the French Data Protection Act no. 78-17 of 6 January 1978, as amended by Act no. 2004-801 of 6 August 2004.

In accordance with Article 27 of the Act of 6 January 1978 as amended, ALTARES – D&B informs users of the website that the personal information gathered via the site are processed automatically for the operation of the site, the user account and the services provided by ALTARES – D&B (in particular, logging in to the website, sending messages to the user about their account or using the services offered via the website).

Any form on the site has mandatory fields indicated by an asterisk, which identify the information needed to process the request and without which, no job application can be submitted. The purpose of gathering the information indicated in these fields includes, but is not limited to, analysing the user’s situation in order to provide them with services that are appropriate to their needs but also, carrying out surveys and sales canvassing by ALTARES – D&B and other companies in the group.

For any processing carried out by ALTARES – D&B as above, data subjects have the right to access, correct and delete data concerning them, as well as a right to object to the use of said data by ALTARES – D&B. Data subjects may exercise this right by contacting ALTARES – D&B at Immeuble Le Capitole, 55 avenue des Champs Pierreux 92012 Nanterre Cedex, France.

  • Liability

The information and/or documents published on this site and/or accessible via this site are provided for information purposes only, and may contain inaccuracies or errors. ALTARES – D&B reserves the right to correct any errors that are brought to its attention.

It is the User’s responsibility to use this information selectively and critically, and to check its accuracy and relevance.

The information and/or documents available on the Site may be changed at any time, and may have been updated. In particular, they may have been updated between the point at which they are downloaded and when the User reads them.

The use of the information and/or documents available on the Site falls under the User’s sole and entire responsibility; accordingly, the User accepts responsibility for all the consequences that may arise therefrom. ALTARES – D&B cannot be held liable in this respect and no action may be taken against it.

ALTARES – D&B cannot, under any circumstances, be held liable for any harm of any kind whatsoever, resulting from the interpretation or use of the information and/or documents available on the Site.

  • Hypertext links

The Site may contain hypertext links to other sites on the internet. Following the links to these other resources will take you away from the Site.

It is possible to create a link to the site’s home page without express authorisation from ALTARES – D&B. No prior authorisation or request for information may be demanded by ALTARES – D&B in respect of a site that wishes to create a link to the Site. However, this site should be displayed in a new browser window and ALTARES – D&B reserves the right to request the removal of a link it deems not to comply with the purpose of the Site.

  • Access to Site

ALTARES – D&B does its utmost to provide continuous access to the Site, except in the case of force majeure or an event outside the control of ALTARES – D&B, and subject to any breakdowns and maintenance operations required to ensure the proper operation of the Site and its services.

As a consequence, ALTARES – D&B cannot guarantee the availability of the Site and/or its services, the reliability of transmissions or performance in terms of response time or quality. No technical assistance can be provided to Users.

ALTARES – D&B cannot be held liable for any inability to access the Site and/or use its services.

Moreover, ALTARES – D&B may interrupt the Site or some of its services at any time, without notice, without any right to claim compensation. The User acknowledges and accepts that ALTARES – D&B cannot be held liable for any interruptions or the consequences arising therefrom for the User or any third parties.

  • Internet usage rules

The User declares that they accept the characteristics and limitations of the internet and in particular, acknowledge that:

  • ALTARES – D&B cannot accept any liability for the services accessible via the internet and has no control of any kind whatsoever with regard to the nature and characteristics of the data that may be communicated through its server centre.
  • Data circulating on the internet are not protected from possible misuse, among other things. The presence of the ALTARES – D&B logo creates a simple presumption of validity. Any information the User deems to be sensitive or confidential is communicated at their own risk.
  • Data circulating on the internet may be regulated in terms of its use or protected by a right of ownership.
  • The User acknowledges that ALTARES – D&B does not have any means of controlling the content of services accessible on the internet.

The User is solely responsible for the use of the data they view, search and transfer on the internet.

  • Modification of terms and conditions of use

ALTARES – D&B reserves the right to modify these terms and conditions of use at any time, without notice, to adapt them to changes in the site and/or its operation.

  • Applicable law

Both this Site and its terms and conditions of use are governed by French law, regardless of the place of use. The French courts in Nanterre will have sole jurisdiction to resolve any disputes that cannot be settled amicably.


Cookies policy

  • What is a Cookie?

The term “Cookie” refers to all trackers (such as pixel tags, bugs and web-storage trackers) placed and/or read when, for example, you visit a website.

A Cookie is a small text file, which is saved to your computer’s hard disk by the server that runs the website you are visiting. It contains information about your navigation on the site, in particular: the name of the server that placed the cookie, an identifier in the form of a unique number, and possibly an expiry date.

Cookies are used for various purposes. Among other things, they facilitate the subsequent use of the site by the same person by saving their preferences, but also help to develop our services by producing statistics and traffic volumes to improve the benefits and user-friendliness of our services.

We collect information (pages, links, documents viewed, number of bytes transferred, etc.) automatically each time you visit the site.

  • ALTARES cookies

ALTARES – D&B uses Cookies to offer content and services that reflect your areas of interest, invite you to share the content published on the site via social media platforms and allow ALTARES – D&B to produce visit statistics, save the data communicated and optimise browsing pathways.

Cookies are saved for the periods set by the French Data Protection Commission (CNIL) for canvassing to customers and prospective customers.

Several types of Cookie are used on the site. The purposes of these Cookies are as follows:

  • Cookies required for the site to work
  • Cookies used to measure audience size
  • Social media tracking cookies produced by “social media sharing buttons”.
  • Identification cookies
  • Tracking pixels

Cookies required for the Sites to work

Cookies are necessary for the site and browsing on the site to work correctly. They allow you to access the site’s main functionalities.

When you are browsing the site, your device talks to a server that provides it with all the resources requested, by automatically saving each operation to a specific file, where your device is identified by its IP address. Your browser thus automatically sends us certain kinds of standard data. In addition to your IP address, this includes, among other things, the type of browser you are using, its functionalities, your operating system, details of any third-party site (Facebook, Twitter, etc.) you may have navigated from and the date and time you accessed this site.

Collecting this information automatically allows us to monitor the general activity on the site, identify errors and ensure that the site has the appropriate hardware resources.

Collecting your IP address does not allow us to identify you by name except by asking your internet service provider, which is only possible in the context of legal proceedings.

Audience measurement cookies

These Cookies are used to measure audience size and traffic statistics for the site and its various sections, as well as the use of the services offered by each.

These Cookies allow ALTARES – D&B to improve the operation and user-friendliness of the site.

The site uses Google Analytics to collect information on the use you make of the site:

  • To help us measure and study the effectiveness of our online interactive content
  • To track analytical data on the site and the use made of the site by users
  • To improve services on the site

Google Analytics collects information on:

  • The pages you visit and how much time you spend on them
  • How you reached the site (referring site, social media, search engine, etc.)
  • Site links clicked during your visit

We do not collect your personal information (for example, your name or address).

Social media tracking cookies

The site has application buttons that allow you to share some of the content published on the site via social media platforms.

These buttons also use Cookies to track users’ browsing behaviours.

Examples include “Share” or “Like” buttons used by social media sites.

When you click on one of these application buttons, the page of the social network concerned is displayed. However, even if you do not click on the application buttons found on the site, the social media that produce them are likely to identify connection and browsing information on the site.

Cookies are placed directly by the social media platforms concerned. As a result, you should also update your preferences concerning Cookies with the social media sites concerned. ALTARES – D&B suggests you review the websites of the various social media platforms and their personal data protection policies directly.

Identification cookies

Identification cookies are used to create and/or log in to your personal area on the site. They allow you to access your account and/or area using your credentials and make it easier for you to search for information and save other details that may help your session to run more smoothly.

Tracking pixels

Tracking pixels allow platforms (generally, social media or webmail services, such as Facebook, Google, Twitter, etc.) to classify the site’s audience by comparing them with their own information.

More specifically, these platforms supplement their own knowledge of you while adding a benefit for the ALTARES – D&B website. These personal data are therefore governed by the general terms and conditions of the platforms concerned. Like advertising cookies, tracking pixels allow them to present the most relevant possible content and advertising to you and measure the performance of targeted advertisements.

Note that tracking pixels do not allow these platforms to gather information about your browsing behaviour on the site unless you are logged in to these platforms at the same time (for example, in another tab or if you have selected the “Remember me” option when logging in to these services).

  • Accepting or rejecting cookies

When you arrive on the site, a message is displayed so that we can place a cookie on your device. You can update your preferences at any time via your browser settings.

You should be aware that disabling certain cookies, particularly essential cookies, may prevent certain functionalities on the ALTARES – D&B website from working.

Each browser uses different settings.

  • Prior consent for acceptance of Cookies

You are deemed to have given your consent for Cookies to be placed on your device by the Site, if:

  • You have continued to browse by clicking on the “OK, accept all” button on the banner that informs you about the use of Cookies, or an item on the site such as an image, title, button, etc., or by visiting any other page other than the page you used to access the site when you first arrived at it.
  • You have continued to browse without changing your settings, after clicking on the “Find out more and update settings” button on the banner that informs you about the use of Cookies.

In the following cases, it is expressly stated that you have given your consent to all the Cookies placed or read on the site.

This consent is only valid for a period of 13 months from when they were first placed on your device. After this period has expired, you will be asked to reconfirm your consent to the use of Cookies.

  • Managing Cookies via your browser settings

You have the option to block cookies or delete cookies that have already been placed on your device, however you should note that if you disable cookies, a number of functionalities will no longer be available on our site and certain websites.

You also have the option of configuring your browser to accept or reject all cookies, get an alert when a cookie is issued, see its period of validity and content, and delete your cookies periodically.

You can also type “cookies” into the help section of your browser to get instructions on how to configure it for them.

To find out more about cookies, including which cookies have been saved to your device, and how to manage and delete them, visit

To delete cookies, follow the instructions below:

  • In Internet Explorer

Go to the “Tools” section via the icon in the top right and click on “Internet options”. In the General tab, click on the Settings tab of the “Browsing history” section. Then click on the “View files” button. Identify the files that start with cookie. Select the cookie(s) that contain the name ALTARES and delete them. You can then close this window and return to your browser by clicking “OK” twice before you continue browsing.

  • In Firefox

Go to the “Options” section via the Firefox tab at the top left and then click on “Options”. Click on the “Privacy” tab and then the “Remove individual cookies” link. Find the cookie(s) that contain the name ALTARES and delete them by clicking on the “Remove cookies” button. Once you have finished, click “Close” and then “OK” before you continue browsing.

  • In Google Chrome

Go to the “Tools” section via the icon in the top right and click on “Settings”. At the very bottom of the page, click on “Advanced…”. Under “Privacy and security”, click on “Content Settings”. Under “Cookies”, click on the “Cookies and website data” button. Find the cookie(s) that contain the name ALTARES and delete them using the delete key on your keyboard. Once you have finished, click OK twice and then close the “Preferences” tab before you continue browsing.

  • In Safari

Go to the “Tools” section via the icon in the top right and click on “Preferences”. Click on the “Privacy” tab and then on the “Details” button in the “Cookies and other website data” section. Find the cookie(s) that contain the name ALTARES and delete them by clicking on the “Delete” button. Once you have finished, click “Done” and then close the “Preferences” window before you continue browsing.

To block cookies, follow the instructions below:

  • In Internet Explorer

Go to the “Tools” section via the icon in the top right and click on “Internet options”. In the “Privacy” tab, click on the “Sites” button, enter the address of the website, then select the action you want and click on the “OK” button. Once you have finished, click OK before you continue browsing.

  • In Firefox

Go to the “Options” section via the Firefox tab at the top left and then click on “Options”. Click on the “Privacy” tab and then the “History” section and select “Use custom settings for history”. Click on the “Exceptions” button, enter the address of the website, then select the action you want and click on the “Close” button. Once you have finished, click OK before you continue browsing.

  • In Google Chrome

Go to the “Tools” section via the icon in the top right and click on “Settings”. At the very bottom of the page, click on “Advanced…”. Under “Privacy and security”, click on “Content Settings”. In the “Cookies” section, click on the “Manage exceptions” button, enter the address of the website, then select the action you want. Once you have finished, click OK twice and then close the “Preferences” tab before you continue browsing.

  • In Safari

Go to the “Tools” section via the icon in the top right and click on “Preferences”. Click on the “Privacy” tab and then select the level you want in the “Block cookies” section. Once you have finished, click “Done” and then close the “Preferences” window before you continue browsing.

  • Managing cookies through opt-out links for Google Analytics.

You can find more information about analytics cookies, including how to disable them, by following the links below:


  1. Introduction

On 25 May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, commonly known as the “General Data Protection Regulation” or “GDPR”, will come into effect. This aims to harmonise personal data protection laws within the European Union and increase protection for individuals with regard to the processing of their personal data as a fundamental right for all people.

As an integral part of its DNA, for the ALTARES – D&B group, data are one of the main raw materials of business growth; its mission is about providing its expertise throughout the data value chain, to generate value from its customers’ data assets and use them to drive business performance.

As the exclusive partner for France, the Benelux countries and the Maghreb of the international network Dun & Bradstreet, the world’s leading provider of BtoB economic information, the ALTARES – D&B group provides data on a global scale (from a database of over 280 million businesses in 220 countries), aggregates them with its customers’ data and multiple other sources, and offers solutions that meet its customers’ needs.

  1. Definitions

Under GDPR:

– ‘personal data’ means any information relating to an identified or identifiable natural person (known as a ‘data subject’), either directly or indirectly;

– ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

The natural person or legal entity responsible for processing personal data may be:

– A controller: if they determine, alone or jointly with others, the purposes and means of the processing of personal data.

– A processor: if they process personal data on behalf of the controller.

  1. Purpose

The purpose of this “Personal data protection policy” is to inform all data subjects about the way in which the ALTARES – D&B group collects and uses personal data and the means available to data subjects to control that use.

  1. What aspects of the ALTARES – D&B group’s activities are subject to the regulations on the protection of personal data?

Several aspects are relevant:

– The ALTARES – D&B group as an employer: protecting personal data in relation to managing human resources.

– The ALTARES – D&B group as an economic agent: protecting the personal data of its customers and suppliers in relation to the group’s activities.

– The ALTARES – D&B group as a database publisher and partner of the Dun & Bradstreet network: protecting the personal data held in the ALTARES – D&B group’s databases and, at the global level, in the Dun & Bradstreet database.

  1. The ALTARES – D&B group as a database publisher and partner of the Dun & Bradstreet network

The data collected by the ALTARES – D&B group mainly relate to businesses. In most cases, they cannot be used to identify an individual, either directly or indirectly; as a result, they fall outside the scope of “personal data”. They include, for example, identity, legal category – share capital, activity, creation date, registration date, workforce, number of sites, phone, fax, email, payment practices, balance sheets, etc.

Some of these data may, nonetheless, be classified as “personal data” according to the GDPR, including email addresses, financial relationships, first names, last names, and if applicable, dates of birth of formal directors, operational directors, insolvency proceedings, statutory announcements, etc.

These BtoB data include information from both public and private sources. It is important to draw a distinction between public data, which are collected and disseminated by the public authorities in accordance with legislation and regulations aimed at guaranteeing compliance with public policy and securing transactions between businesses, and data from private sources relating to the professional activities of data subjects.

Legal basis for processing data in the ALTARES – D&B group’s databases

The ALTARES – D&B group provides data in response to its customers’ business issues by offering Risk Management, Sales and Marketing, Compliance and Data Management solutions.

The legal basis for this processing is the legitimate interest as defined in the GDPR: the processing of information carried out by the ALTARES – D&B group contributes to the security of commercial transactions insofar as it allows businesses to manage their financial risks, develop a better understanding of their customers, partners and suppliers, including for marketing purposes, and ensure they are compliant with the various regulatory requirements applicable to their activities, such as protection from fraud, corruption and money laundering.

The collection of data by the public authorities responds to statutory requirements by requiring this information to be published. Data subjects can therefore legitimately expect that such information will be subject to further processing. The legitimate interest basis implies that securing the prior consent of the person concerned is not necessary for processing their personal data, provided this interest overrides any potential harm to their interests or fundamental rights and freedoms. Personal data are retained for as long as the person concerned is involved in the business, plus the statutory period of limitation.

Relationship between the ALTARES – D&B group and Dun & Bradstreet:

The ALTARES – D&B group and Dun & Bradstreet have signed standard contractual clauses to set the conditions for the transmission of personal data between them.

In addition, Dun & Bradstreet has joined Privacy Shield and formalised its personal data processing policy, which can be accessed via the following link:

  1. The ALTARES – D&B group as an economic agent

The ALTARES – D&B group processes personal data for the purpose of tracking its customers and suppliers.

The main purpose of this processing is the commercial management of customers and suppliers and canvassing campaigns.

Access to these personal data is limited to employees and to those ALTARES – D&B group service providers who need it for the purpose of carrying out their duties.

  1. The ALTARES – D&B group’s commitments to the implementation of the GDPR

– Appointment of a Data Protection Officer.

– Changes to processing records in light of new obligations, notably setting up processing records specific to the ALTARES – D&B group’s subcontracting activities and its controller.

– Finalise the compliance audit carried out by a specialist firm in order to implement any corrective measures required to ensure that processing complies with the forthcoming regulations.

– Continue to formalise procedures governing the processing of personal data in order to ensure compliance with the regulations relating to transparency and documentation of processing.

– Intensify training for employees who have access to and process personal data by updating best practices in light of the GDPR.

– Test the alert and information procedure in case of a data breach.

– Implement the concept of “Privacy by Design” from the outset when designing products and putting processing in place, as well as “Privacy by Default”.

  1. Security of personal data

The ALTARES – D&B group has implemented the necessary technical and organisational measures to guarantee a level of protection appropriate to the risk incurred. It manages infrastructure designed to guarantee an optimal level of security throughout the whole data processing life cycle.

The ALTARES – D&B group is committed to protecting and securing personal data to prevent the destruction, loss, alteration and unauthorised disclosure of personal data or accidental or unlawful unauthorised access.

As a consequence, the ALTARES – D&B group has taken relevant physical electronic and organisational measures to protect personal data.

All actions taken and commitments made by the ALTARES – D&B group are designed to ensure compliance with the principles set out in the GDPR, such as fairness, transparency, specified, explicit and legitimate purposes, minimisation and accuracy of personal data and respect for the rights of data subjects.

  1. Use of service providers

The ALTARES – D&B group carries out the majority of the personal data processing activities necessary to provide its services directly; however, the ALTARES – D&B group may also use service providers to help it offer these services. Each of its suppliers is subject to a rigorous selection procedure to ensure it has the necessary technical expertise and is in a position to provide the appropriate level of security and confidentiality. A written contract between the ALTARES – D&B group and each service provider obviously stipulates their respective obligations in respect of personal data, in accordance with the requirements of the GDPR.

  1. Rights of data subjects

In accordance with the regulations in effect, the ALTARES – D&B group and its partners respond to every request from a data subject for access to their personal data, the correction or deletion of said data, limits on the processing or objection to the processing of said data.

Any data subject is also entitled to provide instructions as to how their personal data should be treated after their death.

These rights can be exercised by emailing [email protected], including documentary evidence of the data subject’s identity.

The data subject also has the right to submit a complaint to the regulatory authority.

  1. Scope

This personal data protection policy applies to ALTARES – D&B group entities located within the territory of the European Union and those located outside the European Union where they offer goods or services to data subjects located within the territory of the European Union.

  1. Updates

As part of its ongoing commitment to improving its products and services, as well as protecting the rights of data subjects in accordance with the regulations in effect, the ALTARES – D&B group reserves the right to update this personal data protection policy according to its needs and circumstances or if the law requires it; as a consequence, we invite you to familiarise yourself with any updates on a regular basis.